Customer Satisfaction Survey

"*" indicates required fields

Customer Satisfaction Survey

Dear Valued Customer. We kindly request your (or your representative's) participation in sparing a few minutes to complete this form. Your response will enable us to evaluate our level of performance with regards to criteria that we have determined may require some improvement. Your personal information is protected. Survey results will be analysed for statistical purposes that excludes personal information.
Customer Name*

Product

Rate your satisfaction perception objectively. Mark your answer by selecting one of the options below. Mark N/A if the question is not applicable in relation to your requirements.
Range for your purposes?*
Quality & reliability?*
Development projects meet requirements?*

Price

Rate your satisfaction perception objectively. Mark your answer by selecting one of the options below. Mark N/A if the question is not applicable in relation to your requirements.
Compared to our competitors?*

Care

Rate your satisfaction perception objectively. Mark your answer by selecting one of the options below. Mark N/A if the question is not applicable in relation to your requirements.
Greater understanding of your requirements?*

Involvement

Rate your satisfaction perception objectively. Mark your answer by selecting one of the options below. Mark N/A if the question is not applicable in relation to your requirements.
NPD Sensory work done?*
NPD Research/Innovation capability and the sharing/offering thereof?*
Understanding your process requirements/limitations and providing customised beverage solutions?*
Joint involvement in product development or any issue of technical nature (product/process related)?*
If none, please leave this field blank...

Completed By

Customer Name
Date of Completion
This field is for validation purposes and should be left unchanged.